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Meet The Team

Paul Started the company in 1990 having worked in the industry for over 15 years prior.  He has a wealth of experience in all aspects of Insurance and places great emphasis on the importance of friendly, approachable customer service.

Paul Younger BA (Hons)


Phil joined the company in 1991 having worked in the insurance industry for 18 years prior - he has detailed experience and a vast knowledge of the insurance market.

Phil Younger


Carren ran her own business for over 10 years before joining forces with Castle Insurance in 2004.  She has an in-depth knowledge of the commercial insurance market as well as offering a complete Personal and Commercial Lines insurance service to existing and potential new customers.  

Carren Bainbridge  IRIB

Commercial Insurance Specialist

Kate joined the company in 2000 straight from school and has in depth knowledge of the personal lines market as well as gaining experience of the commercial market and SME Market.  She is studying towards professional qualifications.

Kate Thompson Cert CII

Personal Lines Executive

Nicola joined the company in 1999 having worked for a broker for a year prior to that.  She has a vast knowledge of the personal lines market and SME markets as well as experience in claims handling on behalf of our clients.

Nicola Thompson

Personal Lines Executive

Sandra is our longest serving member of staff having joined us in 1993 and previously worked for 2 large brokers for approx 10 years prior.  She has an in depth knowledge of all aspects of personal insurance and claims and prides herself on giving a professional and friendly service.

Sandra O'Connor

Personal Lines Executive

Janice joined the company in 2005  on a part time basis to help out with the office administration.  She is now working full time and is responsible for the company accounts and financial records, from reconciliation to full trial balance and month end reports.

Janice Dodds

Accounting and Financial manager

Sandra joined on a full time basis in 1994 and has in depth knowledge of computer operating systems and FCA Compliance issues as well as Management reports and Accounting systems.

Sandra Younger

Compliance Officer and Systems Coordinator

Established in 1990, Castle Insurance is an independent broker owned and run by Paul and Phil Younger.


Most of our clients approach us having been recommended to us by current or previous policyholders.  Our priorities are to :-


provide an efficient friendly approachable service -

recommend insurance policies underwritten by reputable insurers -

assist you should you need to claim -

offer professional advice from experienced/qualified staff -

put your interests first,

if we can’t help you, we will endeavour to put you in touch with someone who can.


Castle Insurance has a wealth of experience to offer to our clients both current and new.  We are proud to say that we offer a personal service with over 150 years of experience between us.

Phil Janice Paul1 Carren Kate SandraO Nicola1 Group Paul and Phil

John Graham ACII

Commercial Insurance Director

John joined the company in 2013. He has attained the ACII professional qualification and has over 30 years experience in the industry. He is knowledgeable in all aspects of Insurance, in particular, the commercial and business market and has valuable claims loss adjusting experience.

John Graham

Craig joined the company in 2012  having completed his business studies degree and gained 2 years experience working for a Local Authority in customer service.  He is currently undergoing an intensive training programme and is taking professional exams to extend his knowledge of the insurance market.

Craig Younger BA (Hons)

Commercial and Personal lines Executive

Lynne joined on a part time basis in 2015 and has over 20 years experience in all aspects of insurance.  She has an in depth knowledge of commercial and business insurance.

Lynne Cramman

Commercial Account Handler


Linda joined on a part time basis in October 2015 having worked for Arnott Brothers Underwriting in Sunderland for over 30 years. She has vast experience in all aspects of commercial insurance.  

Linda Holland

Commercial Account Handler


Graham joined the company in January 2016 as our Marine, Freight and Cargo specialist, having had over 30 years experience in this sector.

Graham Gordon

Marine and Cargo Specialist

Graham Gordon

Daniel Eales

Office Administrator

Daniel Joined us as our new trainee apprentice in August 2016 having completed his GCSE's at Framwellgate Comprehensive School.  He will undergo on the job training in Marine insurance broking.

Daniel Eales Sandra4 Craig